| Allen Kent - Language Arts & Disciplines - 1995 - 384 pages
...(International Standards Organization1. The totality of features and characteristics of a product, process or service that bear on its ability to satisfy stated or implied needs. Philip Crosby's definition of quality as "meeting the requirements" might look similar but is actually... | |
| Berger - Science - 1986 - 86 pages
...process operates based upon minimum variability as governed by the prevailing circumstances. Quality. The totality of features and characteristics of a...product or service that bear on its ability to satisfy given needs. R (range). A measure of dispersion which is the difference between the largest observed... | |
| Joseph Prokopenko, International Labour Office - Business & Economics - 1987 - 312 pages
...through quality Quality can be defined as conformity to requirements. In other words, quality is the sum of features and characteristics of a product or service that bear on its ability to satisfy a given need. This includes economic need as well as availability, easy maintenance, reliability, design... | |
| 1983 - 131 pages
...accompanied by the set of notes that treat key concerns raised by a variety of participants. Quality: The totality of features and characteristics of a...on its ability to satisfy stated or implied needs. Notes— 1. In a contractual environment, needs are specified, whereas in other environments, implied... | |
| Raymond F. Veilleux - Technology & Engineering - 1988 - 564 pages
...position levels. Note that this definition is less conceptual and more detailed in nature: Quality is the totality of features and characteristics of a...product or service that bear on its ability to satisfy a given need.4 The challenge from this definition is to produce quality planning that guides the applicable... | |
| N T Burgess - Architecture - 1989 - 234 pages
...characteristic of the finished product. Thus, 'quality assurance'! QUALITY ASSURANCE: DEFINITIONS (1) Quality. The totality of features and characteristics of a...on its ability to satisfy stated or implied needs. (2) Quality assurance. All those planned and systematic actions necessary to provide adequate confidence... | |
| Harvey Schock - Engineering laboratories - 1989 - 148 pages
...Control in its recent standard A3 on "Quality Systems Terminology" defines these terms: Quality — the totality of features and characteristics of a...on its ability to satisfy stated or implied needs. quality control — the operational techniques and activities that are used to fulfill requirements... | |
| Adil E. Shamoo - Business & Economics - 1989 - 196 pages
...process leading to the end product. Quality is defined as "fitness for use" (Juran, Gryna, 1980) or as the "totality of features and characteristics of a...product or service that bear on its ability to satisfy a given need" (American Society for Quality Control, 1973). Quality is generally used to connote excellence.... | |
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