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" Quality — the totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs. "
Advances in E-Learning: Experiences and Methodologies: Experiences and ... - Page xviii
edited by - 2008 - 420 pages
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Encyclopedia of Library and Information Science: Volume 56 - Supplement 19 ...

Allen Kent - Language Arts & Disciplines - 1995 - 384 pages
...(International Standards Organization1. The totality of features and characteristics of a product, process or service that bear on its ability to satisfy stated or implied needs. Philip Crosby's definition of quality as "meeting the requirements" might look similar but is actually...
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Environmental Monitoring: Hearings Before the Subcommittee on the ..., Volume 1

United States. Congress. House. Committee on Science and Technology. Subcommittee on the Environment and the Atmosphere - Environmental monitoring - 1978 - 356 pages
...constitutes a part of the total effort and accomplishment of the organization. Xl.1.7 Quality. — The totality of features and characteristics of a...product or service that bear on its ability to satisfy a given need. 276 that affect the specification, production, lnspection, and use of the product or...
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Statistical Process Control: A Guide for Implementation

Berger - Science - 1986 - 86 pages
...process operates based upon minimum variability as governed by the prevailing circumstances. Quality. The totality of features and characteristics of a...product or service that bear on its ability to satisfy given needs. R (range). A measure of dispersion which is the difference between the largest observed...
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Productivity Management: A Practical Handbook, Page 94

Joseph Prokopenko, International Labour Office - Business & Economics - 1987 - 312 pages
...through quality Quality can be defined as conformity to requirements. In other words, quality is the sum of features and characteristics of a product or service that bear on its ability to satisfy a given need. This includes economic need as well as availability, easy maintenance, reliability, design...
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Standardization of Technical Terminology: Principles and Practices ..., Volume 1

1983 - 131 pages
...accompanied by the set of notes that treat key concerns raised by a variety of participants. Quality: The totality of features and characteristics of a...on its ability to satisfy stated or implied needs. Notes— 1. In a contractual environment, needs are specified, whereas in other environments, implied...
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Tool and Manufacturing Engineers Handbook: Manufacturing Management

Raymond F. Veilleux - Technology & Engineering - 1988 - 564 pages
...position levels. Note that this definition is less conceptual and more detailed in nature: Quality is the totality of features and characteristics of a...product or service that bear on its ability to satisfy a given need.4 The challenge from this definition is to produce quality planning that guides the applicable...
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The Quality of Medical Care: Information for Consumers : Hearing Before the ...

United States. Congress. House. Committee on Science, Space, and Technology. Subcommittee on Natural Resources, Agriculture Research, and Environment - Consumer protection - 1988 - 320 pages
...Quality Assurance) I nitiatfves The American Society for Quality Control (ASQC) defines quality as "the totality of features and characteristics of a product or service that bears on its ability to satisfy given needs" The ASQC defines quality control as "the operational techniques...
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Quality Assurance of Welded Construction

N T Burgess - Architecture - 1989 - 234 pages
...characteristic of the finished product. Thus, 'quality assurance'! QUALITY ASSURANCE: DEFINITIONS (1) Quality. The totality of features and characteristics of a...on its ability to satisfy stated or implied needs. (2) Quality assurance. All those planned and systematic actions necessary to provide adequate confidence...
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Accreditation Practices for Inspections, Tests, and Laboratories

Harvey Schock - Engineering laboratories - 1989 - 148 pages
...Control in its recent standard A3 on "Quality Systems Terminology" defines these terms: Quality — the totality of features and characteristics of a...on its ability to satisfy stated or implied needs. quality control — the operational techniques and activities that are used to fulfill requirements...
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Principles of Research Data Audit

Adil E. Shamoo - Business & Economics - 1989 - 196 pages
...process leading to the end product. Quality is defined as "fitness for use" (Juran, Gryna, 1980) or as the "totality of features and characteristics of a...product or service that bear on its ability to satisfy a given need" (American Society for Quality Control, 1973). Quality is generally used to connote excellence....
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